Ubiquitous access to information and business processes
Improved customer service
Timely access to critical information
Increased customer control
Unified access for internal and external customers through one common business platform
Transaction management capabilities
Scalability
High performance
Robustness
Security
Lack of Transaction Management Capabilities and Stateless Environment
No Model for Application Scalability
Unpredictable Performance Under Heavy and Varying Loads
Difficult Application Deployment and Management
Lack of End-to-End Security